DOC-STA-01 · Rev C
First-run setup
A new workspace starts with one question — what kind of business are you? — and lands with its trade’s vocabulary, a starter catalog and the request forms its customers see.
01Why it exists
A system that speaks the wrong language never gets adopted. A print bureau does not have “Methods & Materials”; a service shop has service types and spares; a distributor sells items and has no process catalog at all. The start wizard sets those words, the properties on the catalog, a starter list of entries and the request kinds before anyone types a part.
02Pick a template
Twenty-one templates grouped by sector — machining and fabrication (CNC job shop, sheet metal and laser, welding and steel, foundry), moulding and materials (plastics, rubber and polyurethane, composites), additive (print bureau), coating and finishing, hydraulics and service (hose and fittings, repair and assembly), electrical (PCB assembly, switchboards), construction (precast, rollforming and cladding, timber frames, steel framing, windows and doors), food and process, distribution and online sales, and a blank “Something else”. Each shows what you get before you apply it.
03What it changes
- The names of the two catalogs across the workspace — the menu, the Items form, request forms.
- The properties each entry carries (numbers, 1–5 ratings, text, yes/no) and whether customers can compare them side by side.
- A starter list of entries — or none, for a business that adds its own.
- The request kinds customers see — the standard set, or the template’s own.
04Nothing is locked in
Every choice can be changed later under Methods & Materials → Customise and Settings → Requests. Members with view-only access can look at the wizard, but only an owner or admin can apply a setup.
The Getting started card on the dashboard walks the first steps — apply a setup, add your first items, invite a customer — and can be hidden once you are through (Customize brings it back).
See also
The manufacturing vocabulary of the business — methods, materials and finishes that everything else references.
Operator-wide configuration: branding, contact details, tax, shipping, payments, production defaults and document numbering.
Every item on file — customer parts and internal components — with revisions, documents, BOMs and costing. Open any item for the full workspace; a separate walkthrough runs there.
Not covered here? Ask us — we answer, and the answer usually becomes a page.
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