Software for Australian shops · 3D printing & prototyping · Australia
A print bureau's day is models arriving by email, quotes by process and material, and the same prototype ordered again in a different quantity. NE Vault gives your customers a portal to upload the model and order, and gives you the quote, the queue and the invoice behind it.
CRM and the customer portal are free. Stock and production are $39 a month each, AUD ex GST.
The reality
A quote-a-model request form on your portal asks for the file, the process, the material, the quantity and the date. It lands in your queue, not your inbox.
The item holds the model, the process and the last price; the reorder quotes itself at the agreed price breaks.
Orders become work orders queued to machines; the floor board shows what is printing, queued and done.
Despatch raises the invoice the day it leaves, emailed to their accounts address.
The portal shows their models in a 3D viewer, view-only unless you allow download.
Materials by location with reorder points and purchase orders from the shortfall.
How a job goes through it
Quote-a-model on their portal: file, process, material, quantity, date. Or you log it after the call.
Methods and materials with the properties customers compare on — strength, finish, tolerance — priced with the margin visible, approved online.
Lines, PO number and delivery carried across. It joins the pipeline: received, in production, QC, invoiced, shipped, completed — and the customer can see which.
A work order per job, placed against the machine, started and finished by a phone scan; post-processing as its own step if you want it.
Despatch issues the stock and raises the tax invoice from the same lines. It emails to their accounts address that day; with Xero connected it is in your books and marked paid when the money lands.
Each step is a screen in NE Vault. See all seven, with the screen for each.
On screen
What you get
Customers send models, view them in 3D, compare processes and reorder.
Your catalog of processes and materials with the properties they compare on.
Queue, schedule and a floor board per printer.
Filament, resin and powder by location, purchase orders from the shortfall.
Online payment at checkout, or terms for the regulars; Xero connected.
Model downloads only when you allow them, with an audit trail.
Australian by default
Most quotes in a job shop are for something you have already made.
About 6.6 hours a week back — roughly 8 working weeks a year of one person's time.
Questions
Yes. Checkout takes card payment, bank transfer, or a trade account with terms for approved customers. Card payments are collected through Stripe.
No. You price the quote; NE Vault gives you the process and material catalog, the last price for a repeat part and the margin as you type. It does not analyse the geometry.
STEP and other CAD files for the 3D viewer, plus PDFs and images. File types and the size limit are set in your settings.
Yes. The 3D printing template sets up FDM, SLA, SLS, CNC and vacuum casting as processes, and materials with the properties buyers compare on; rename or add your own.
Yes — customer logins are always free and unlimited. CRM and the portal are free for you too, with one staff user.
Yes. Invoices push to Xero as they issue and are marked paid when the money lands.
Related
Start free and your trade's template is applied as you sign up — or book thirty minutes and we set it up with you, on your own parts.