Software for Australian shops · Hose & fittings · Hydraulics · Australia
A hose shop sells three things at once: assemblies made to order, fittings off the shelf and repairs on the bench — often to the same mine site or fleet. NE Vault keeps all three against one customer record, with the stock in the right bin and the invoice out the same day.
CRM and the customer portal are free. Stock and production are $39 a month each, AUD ex GST.
The reality
Every assembly is an item with its BOM — hose, fittings, length — against the customer. The reorder is a click from their portal or yours.
Stock by bin with min and max, Kanban cards you scan to reorder, purchase orders raised from what is short.
A repair is an order with a work order behind it: parts issued, time scanned, one invoice.
Lots and certificates follow the stock; documents attach to the order and are in the customer's portal.
Trade accounts with Net 30 or 30 EOM terms and credit limits, statements emailed, overdue reminders.
Invoices raise on despatch and push to Xero; payments mark them paid.
How a job goes through it
A reorder of an assembly they have had before, a fittings pick, or a repair — each lands as an order against the customer with its PO number.
A work order carries hose, fittings and length; the bench scans to start and finish and the fittings come off stock.
Pick by location, scan to issue, Kanban or min/max reorders what the pick drained.
Parts issued and time scanned land on the work order, so the invoice is right the first time.
Despatch issues the stock and raises the tax invoice from the same lines. It emails to their accounts address that day; with Xero connected it is in your books and marked paid when the money lands.
Each step is a screen in NE Vault. See all seven, with the screen for each.
On screen
What you get
Hose, fittings and length on file; reorders build the same assembly again.
Scan a Kanban card to reorder; purchase orders from the shortfall.
Parts and time against the job, one invoice at the end.
Net 30 and 30 EOM, credit limits, statements and reminders.
Their assemblies, orders, invoices and certs — reorder without a phone call.
Lots and documents follow the stock to the delivery note.
Australian by default
A job that waits on material you believed was on the shelf costs more than the material.
One avoided stoppage a month pays for the module several times over.
Questions
The hydraulics, repair and service sector template sets up methods, materials and request forms for hose and fittings and for repair work on day one. The demo shop makes hose assemblies, so you can see it before you sign up.
Yes. Their portal lists what they have bought with the drawing or spec; they add it to a basket and the order lands in your queue with their PO number.
Both. Set a reorder point on an item, or print Kanban cards for the bin and scan them when a bin empties; purchasing suggests the orders.
Yes. Everything — assemblies made, fittings sold, repairs done — sits on one customer record with the contacts, the terms and the history.
Lots and serials follow the stock, certificates and inspection records attach to receipts and orders, and the documents are in the customer's portal next to the invoice. It does not replace your quality management system.
CRM and the portal are free; stock, purchasing and invoicing are $39 a month, production is $39 a month, extra staff $7 each. AUD, ex GST.
Related
Start free and your trade's template is applied as you sign up — or book thirty minutes and we set it up with you, on your own parts.